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1. How do I know if I've been the victim of fraud?

Fraud reports cannot be filed online.  Examples of fraud include:

• Stolen credit/debit card that was used without permission (if just stolen, it's just a theft) 
• Credit/Debit card that was used without permission while the owner still has physical possession of card
• Checks forged/alter and passed or attempted to be passed (i.e. used at a business for purchase or cashed at bank)
• Identity Theft 
  • Use of SSN for employment 
  • Use or possession of personal identifying information (i.e. drivers license number, Social Security number, DOB, employee number) or personal financial identifying information (account number, PIN, debit/credit card number) 
  • Use of personal identifying info to open accounts (i.e. utilities, cell phones, etc.) 
  • Unauthorized use or possession of financial device (credit card, debit card, check, money order)
• Transactions occurring on a bank account/credit card without owner’s knowledge or consent 
• NSF checks more than $2000/Account Closed checks
• Forged Financial Related Documents 
• Elder Abuse/Financial Exploitation

If you have received a check that has been returned by the issuing bank as Non-Sufficient Funds (NSF) and is in an amount less than $2,000, the Grand Junction Police Department does not accept these reports. Recipients of these checks are encouraged to file a complaint with the 21st Judicial District Attorney’s Office Bad Check Restitution Program at 877-269-4109 or at www.checkprogram.com/21stjudicialco.

If you are the victim of any of the above-referenced crimes and this occurred within the city limits of Grand Junction, you will need to fill out a fraud packet, which can be found here.  Once the fraud packet us completed, please call (970)242-6707 to speak with an officer.

2. What is "suspect information"?

For the purposes on online reporting, suspect Information means the ability to identify the person(s) responsible for the crime(s) committed. This is based on a combination of objective facts/evidence and general description information of the suspect(s) and/or their vehicle. 

Please note, ‘Suspect Information’ is more than a subjective hunch.

If only the license plate number on the suspect’s car is known, that is considered objective evidence not suspect information.

3. How do I enter an address?

Here are a few examples of how to enter an address into the online reporting system. If the address is located on a highway, you should list the name of the highway under the St Name field, and leave the St Type blank.

St #	St Dir	St Name	St Type
123	N/A	Main	St
456	S	Busy	Ave
789	N/A	Highway 50	N/A

4. What do I do if online reporting is not right for me?

If you need to report an emergency, call 911. If your incident is not an emergency, you can call 970-242-6707 to speak with an officer who will take your report.

5. What if my incident happened outside of the City Limits of Grand Junction? Can I still file a report using this system?

The Grand Junction Police Department can only accept reports for incidents that occur within our jurisdiction. If your incident took place outside of the City Limits of Grand Junction, you need to file your report with the corresponding agency. If your incident took place in Grand Junction, but you’re not sure if it happened within City Limits or not, you can check the City Limits map. If you don’t know where the incident occurred, and you wish to file a report, please call non-emergency dispatch at 970-242-6707.

6. What if I don't have all the information I need to file my report online? Can I go back to my report later and finish it?

There is no save feature available for online reporting. Please gather all relevant information, including dates, times, locations, and subject information, before you begin this process.

7. What if there is not a listed incident or crime type that matches the incident I want to report?

Only incidents that fall under one of the categories listed in the reporting system can be filed online. If you don’t see an appropriate match for what you want to report, please call non-emergency dispatch at 970-242-6707 and an officer will take your report.

8. I'm having technical issues that are preventing me from completing my report online. What should I do?

Check the pop-up blocking settings in your browser. Be sure it is set to allow pop-ups for this page. If that doesn’t fix the issues, please call non-emergency dispatch at 970-242-6707, and an officer will take your report.

9. Can I include additional documents or photos with my online report?

Documents and photos can be attached to the online report under the “INCIDENT” tab. Simply click on the Attach/Detach Documents and Photographs link.

The supported document types are [image/gif, image/jpeg, & image/pjpeg].

Please make sure the overall size of all the documents/photos is less than 20.0 MB.

If you have more than three (3) attachments, please make a note on the narrative page.

For Portable Document Format (PDF), Word Documents (DOCand DOCX), Microsoft Excel Spreadsheet files (XLS and XLSX), and any other file types that aren’t supported by the system, please send an email with the attachments to PSTS@gjcity.org. Please include the temporary reference number or the permanent case number in the subject line.

10. Can I submit a video file with my online report?

Links to video files (i.e., ARLO, Nest, or Ring doorbell) can be emailed to the GJPD Police Service Technicians PSTS@gjcity.org. Please make sure to include the temporary reference number or the permanent case number in the subject line.

If the video is saved to a file, please make a note on the narrative page. Once a permanent case number is assigned, you will be sent an Axon Evidence.com link via email to upload the file(s) directly into GJPD’s evidence database.

If none of the options mentioned above work for you, please call nonemergency dispatch at 970-242-6707 and an officer will contact you to collect the video.