Will I receive a new account number?

Yes. All current account holders will have a new account number generated in the Gentax system. This account number will be generated and communicated near the end of January to allow returns due on February 20, 2023, to be filed through Gentax. 

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1. Why is the City changing software providers?
2. Will I still receive a printed form to file?
3. What are my options to file?
4. When do I need to begin filing on the new system?
5. Will I receive a new account number?
6. I use a third-party vendor to file my taxes. How can they gain access to continue filing on my behalf?